File your Complaint here:

If a decision of the Provider of an online-Platform has encroached your rights, or if you consider such decision illegal, you can simply file a complaint using the contact-form below. ADROIT is obliged to resolve your Complaint in fair and transparent manner within 90 days. You are eligible to file a Complaint regarding the following disputes:

 

  1. Decisions whether or not to remove or disable access to or; restrict visibility of the information
  2. Decisions whether or not to suspend or terminate the provision of the service, in whole or in part, to the recipients; 
  3. Decisions whether or not to suspend or terminate the recipients’ account;
  4. Decisions whether or not to suspend, terminate or otherwise restrict the ability to monetise information provided by the recipients.

In order to be conscious about our proceedings, we kindly ask you to familiarise yourself with our Rules of Procedure: 

Please take note of our Rules of Procedure